{"id":1907,"date":"2015-10-13T15:55:55","date_gmt":"2015-10-13T08:55:55","guid":{"rendered":"http:\/\/blog.kuncihost.com\/?p=1907"},"modified":"2023-04-28T09:43:18","modified_gmt":"2023-04-28T02:43:18","slug":"cara-kirim-ticket-support-dari-client-area","status":"publish","type":"post","link":"https:\/\/www.kuncihost.com\/blog\/cara-kirim-ticket-support-dari-client-area","title":{"rendered":"Cara Kirim Ticket Support Dari Client Area."},"content":{"rendered":"

Berikut panduan cara mengirim ticket support dari client area:<\/p>\n

    \n
  1. Login Client Area
    \n<\/strong>Untuk mengirim ticket support dari client area,silahkan login client area dengan email dan password yang anda gunakan saat order pertama kali. (jika lupa password klik reset password)
    \n\"client<\/li>\n
  2. Beranda
    \n<\/strong>Pada beranda di client area ada beberapa menu,perhatikan gambar berikut:
    \n\"client
    \n*<\/span>Gambar 1. Untuk mengirim ticket support,anda bisa klik kirim ticket
    \n<\/strong>*<\/span>Gambar 2. Anda juga bisa mengirim ticket support melalui menu ini.
    \n*<\/span>Gambar 3. Anda dapat melihat riwayat ticket terdahulu,klik View Ticket
    \n<\/strong><\/li>\n
  3. Pilih Bagian Department
    \n<\/strong>Setelah anda klik menu kirim ticket,anda akan di bawa pada halaman baru seperti gambar di bawah ini.
    \n\"client
    \n*<\/span>Gambar 1. Billing<\/strong>, Jika anda memiliki pertanyaan seputar pembayaran silahkan kirim ticket ke bagian ini.
    \n*<\/span>Gambar 2. Technical support<\/strong>,Jika anda mengalami kendala,seperti website tidak dapat di akses,IP Terblokir,Invalid login cpanel hingga Permasalahan tekhnis seputar website error (khusus pengguna server kuncihost)
    \n*<\/span>Gambar 3. Migration Request, jika anda membutuhkan bantuan untuk melaukukan pemindahan hosting
    \n*<\/span>Gambar 4. Abuse<\/strong>,Jika anda mengalami penyalahgunaan hak cipta,biasanya content website anda di gunakan oleh pihak lain. Anda bisa mengirim ticket ke bagian abuse management (pengaduan,pelaporan,terkait hak cipta)<\/li>\n<\/ol>\n","protected":false},"excerpt":{"rendered":"

    Berikut panduan cara mengirim ticket support dari client area: Login Client Area Untuk mengirim ticket support dari client area,silahkan login client area dengan email dan password yang anda gunakan saat order pertama kali. (jika lupa password klik reset password)<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":""},"categories":[18],"tags":[83],"_links":{"self":[{"href":"https:\/\/www.kuncihost.com\/blog\/wp-json\/wp\/v2\/posts\/1907"}],"collection":[{"href":"https:\/\/www.kuncihost.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.kuncihost.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.kuncihost.com\/blog\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.kuncihost.com\/blog\/wp-json\/wp\/v2\/comments?post=1907"}],"version-history":[{"count":0,"href":"https:\/\/www.kuncihost.com\/blog\/wp-json\/wp\/v2\/posts\/1907\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.kuncihost.com\/blog\/wp-json\/wp\/v2\/media?parent=1907"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.kuncihost.com\/blog\/wp-json\/wp\/v2\/categories?post=1907"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.kuncihost.com\/blog\/wp-json\/wp\/v2\/tags?post=1907"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}